FAQs

  • Me! I make, design, pattern make and sew, every piece in my home studio in Brisbane, Australia.

  • The fabrics I use fall into two main categories:

    New fabrics which I source from an Australian company who supply textiles with Oeko_Tex 100 standard certification and from local textile agents who sell deadstock textiles (excess materials discarded by bigger brands).

    I also use vintage, pre-loved and deadstock materials. These materials I source from second hand dealers and vintage markets.

  • Yes, and it’s actually really creatively satisfying.

    I use workroom textile off-cuts to make smaller items like phone and tablet pouches or inner components like pockets and bias binding finishing.

    Any remaining materials that are too small to re-purpose I send for recycling with Upparel.

  • Sure is. I’m proud to be plastic free.

    Here is the break down:

    My branded tissue paper is made from recycled, biodegradable materials so that it’s 100% compostable.

    Shipping boxes are made cardboard and are recyclable.

    Postcards and with compliments notes are printed using paper made with the highest standards of sustainable forestry.

  • Of course. Loved clothes last.

    I want you to have lifelong love affair with your a hop and a skip purchase. For this reason I offer a repair service to take care of loose hems, lost buttons, broken zippers, even rips!

    Read the full repairs policy.

  • On consultation and charged at an hourly rate of $75 hour.

  • Deadstock is a fashion manufacturing industry term used for textiles and materials that bigger brands no longer have use for. What usually happens is that the big designers order large amounts of materials but don’t always end up using them, maybe because the colour is no longer trending, it’s the wrong season, they ordered too much… for whatever reason, it’s a win for small, independent designers like me and it’s definitely a win for diverting from landfill.

  • Yes.

    But… only my own designs.

    To design something new means a higher price range and longer turnaround time, and I feel this is not the best way for me to serve my clients.

    However! I can easily make adjustments for individual body shapes and make adjustments like raising or lowering hemlines.

    I can also sew your fabric into my design. I know many of you have secret fabric stashes or like to supply your own fabrics for something personal to you. As long as the fabric suits the style I easily accomodate that.

    Email me to discuss your custom request.

  • Because I only ever make small runs, sometimes the sizes available online are limited. But I usually have enough fabric in my workroom to whip something up in your size.

    Also, let’s remember that bodies come in all shapes and sizes and it’s quite rare for a body to fall perfectly into a pre-determined “standard” size. Often measurements for bust, waist and hips fall across different size categories. If this is you, contact me and I can make something to fit your body.

  • My size range is Small (8) – XX Large (16)

    View the size chart

  • Of course.

    You can find me at markets and pop-up shops around my home town of Brisbane in Australia. Find me.

    If you are in Brisbane, you can make an appointment to visit me in my home studio.

    For those purchasing online, a 7-day free returns for any reason policy applies for total peace of mind.

  • Australia

    $10 standard shipping on orders under $150

    Use code FREESHIP for free shipping on orders over $150

    International

    International shipping is $30.

    Read the shipping and returns policy.

  • I know shopping online can be risky, but I want to make it fun and easy for you.

    Once you receive your order, if you are not 100% in love with it, you can return it for a full refund or exchange within 7 days.

    No returns or ex-changes on sale items.

    Read the returns and ex-change policy.

  • Yes, they are true to size as per my standard measurement chart.

    Keep in mind some pieces depending on the style will fit more tightly and others more relaxed. The product description explains the intended fit.

    You can view the measurement chart here. I am always happy to help you determine your best fit, just send me an email.

  • You can find a hop and a skip at Artisan in Brisbane, Australia.

    If you’d like to see a hop and a skip somewhere close to you or you are a retailer please email me, I’d love to talk with you.

  • See Find Me to see where I will pop up next.

  • I run site wide sales twice a year exclusive to email subscribers. Sign up to my mailing list to receive the discount code. Discount does not apply to made-to-order purchases. No returns, no ex-changes on sale items.

  • Yes, I offer Afterpay.

    PayPal Pay in 4 is available to eligible customers with a PayPal account.

  • All transaction are securely processed through Stripe.

    I accept the following methods:

    Afterpay

    PayPal

    Apple Pay

    Google Pay

    American Express

    Visa

    Diners

    China UnionPay

  • Please email me and let me know how I can help.